Shipping Policy

At Elegance Global IT Services Private Limited, we specialize in delivering digital services and solutions, including web development, IT consulting, training, and mobile app development. As such, we do not ship any physical products.

1. Delivery of Digital Services

All our services are delivered digitally via secure channels such as email, cloud platforms, or online collaboration tools (e.g., Zoom, Google Meet, Microsoft Teams, project portals).
Access to software, reports, or digital deliverables will be shared with clients through their registered email or authorized dashboard accounts.
Training materials (eBooks, slides, videos) are shared through digital download links.

2. Delivery Timelines

Web/Mobile Development: Project timelines are defined in the proposal or agreement. Deliverables are typically shared in phases.
IT Consulting: Scheduled consultations are held as per mutual agreement. Reports or documentation are delivered digitally within agreed timeframes.
Trainings: Live training schedules, links, and resources are emailed 24–48 hours before session start.

3. Non-Delivery Situations

If you do not receive your digital deliverables within the promised timeline, please contact our support team immediately.
Ensure your email address is correctly registered and that you check your spam or promotions folder.

4. Contact Us

If you have any questions about your service delivery, please contact:

Email: kumar.b@eleganceglobal.com
Phone: +91 8143111555

Note: As we provide digital services, traditional shipping policies regarding logistics, tracking numbers, or physical delivery do not apply.